RESEARCH AND DESIGN SERVICES
User Research & Human Factors
In-Depth Interviews
Usability Testing (including medical device usability validation per FDA guidance)
Ethnography
Surveys
Tree Testing and Card Sorting
Diary Studies
Internal Process/Capability Development
User Experience Design
Information Architecture
Wireframing
Interaction Design
Interactive Prototyping
Content Design and Strategy
INDUSTRY EXPERIENCE
Healthcare
Analytical Tools
Medical Devices
Medical Device IFU Design
Patient Experience
Consumer Electronics
Higher Education
Enterprise Digital
eCommerce
iOS and Android apps
NDAs prevent me from publicly sharing case studies of my recent work. Please contact me if you would like to hear more about how I’ve helped clients in any of these industries.
CALLING IN REINFORCEMENTS
Many efforts call for other kinds of expertise to produce optimal results. I have a vast and reliable network of collaborators that can help with:
Branding & Graphic Design
Website Development / Accessibility
Videography
Statistical Analysis
Medical Device Risk Management & Regulatory Review